Privacy Policy

Welcome to zarionclathe. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and consultation services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect various types of information to provide and improve our consultation services and website functionality.

• Personal identification information including your name, email address, phone number, and contact details you provide when requesting consultations.
• Financial information you voluntarily share during consultations to enable us to provide relevant guidance and recommendations.
• Technical information automatically collected when you visit our website including IP address, browser type, device information, and browsing patterns.
• Communication records including correspondence between you and our team, consultation notes, and feedback you provide about our services.

How We Use Information

We use collected information for specific purposes related to providing consultation services and improving our offerings.

• To schedule, conduct, and follow up on financial planning consultations tailored to your specific circumstances and needs.
• To communicate with you about appointments, service updates, and respond to your inquiries and requests for information.
• To analyze and improve our website functionality, consultation processes, and overall service quality based on usage patterns.
• To comply with legal obligations, protect our rights, and maintain the security and integrity of our services and data.

Legal Basis for Processing

Under Australian privacy laws, we process your personal information based on the following legal grounds.

We process your personal information with your consent, to fulfill contractual obligations when providing consultation services, to comply with legal requirements, and based on legitimate interests in operating and improving our business while respecting your privacy rights.

Information Sharing

We share your personal information only in limited circumstances and with appropriate protections in place.

• We may share information with service providers who assist in operating our website, conducting business, or providing services, provided they agree to keep information confidential.
• We disclose information when required by law, legal process, or government request, or to protect our rights and safety.
• We do not sell or rent your personal information to third parties for their marketing purposes. Your data remains confidential and protected within our organization.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information that we hold.

• You have the right to access your personal information and request copies of data we hold about you.
• You can request correction of inaccurate or incomplete personal information we maintain about you.
• You may request deletion of your personal information, subject to legal obligations requiring retention of certain data.
• You have the right to object to or restrict certain processing of your personal information under applicable circumstances.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and provide personalized content. You can control cookie settings through your browser preferences. For detailed information, please review our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website with a revised date.